Broadband Infrastructure

Much attention is being given to roll out of faster broadband to rural areas. 

What people do not realise is that large pockets of urban areas are being left in a situation of limbo when a local exchange is upgraded but for some reason the faster service is not extended to all premises it serves. This can be because a particular street cabinet is left out, a cabinet becomes "oversubscribed" or premises are connected via exchange only lines. 

In these situations is nigh on impossible to obtain any information on when these premises are likely to be upgraded. The Digital Scotland website gives good info on when exchanges are due to be upgraded but once it has been done, those premises left out have no further information. This situation can extend to over a year after the upgrade to the exchange. 

Cities need to take more responsibility in communicating to their citizens information relating to the plans for the infrastructure serving them and continue to monitor projects to ensure completion to all premises in an upgraded area.

Why the contribution is important

This lack of information is causing problems for householders, non profit groups and businesses. 

Lack of information denies users the ability to plan effectively e.g. is it worth setting up a community broadband project? is it worth investing in satellite broadband? 

People appreciate that a large engineering project like this takes time. But it is vitally important for people to know when they can expect an improvement to their service. 

And councils need to realise that even within cities there are pockets with very poor service.

It is vital to sort out this now as it is likely to be a repeating situation as the country prepares to move forward to the next grade of infrastructure offering even faster speeds. 

It has to be recognised that it is not only rural areas which have issues with connectivity.

 

by valmuir on October 22, 2015 at 11:12AM

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