Scale up Click and Collect and Shopping Deliveries

Spending time in large supermarkets is one of scariest times of the week. It is really difficult to adhere to social distancing with people near you constantly. I cannot get click and collect or deliveries. Why not? This would really help contain the virus. We do not need to be all together in a supermarket. Look at ways of scaling this up. If further space for collection is required, use nearby council car parks which are idle. Could the army be pulled in to do deliveries to elderly and disabled and vulnerable?

Why the contribution is important

Prevent virus transmission, Feed the elderly.

by consult1 on May 05, 2020 at 02:28PM

Current Rating

Average rating: 4.9
Based on: 38 votes


  • Posted by TStrachan May 05, 2020 at 14:37

    I agree, it is incredibly difficult to keep your distance in a supermarket.
  • Posted by EK85 May 05, 2020 at 14:42

    I totally agree with this. Getting shopping is also further complicated if like me your household does not have a car and you do not want to use public transport as you normally would for fear of putting yourself and other at risk. This would also help the supermarkets fill the gaps in employment caused by some businesses which are not able to run during this time.
  • Posted by M_Martin May 05, 2020 at 14:43

    Click and collect especially for those who are classed as vulnerable. I agree that more slots are required.
  • Posted by Nalcantara May 05, 2020 at 14:48

    Absolutely, ordering online is the safest way - help supermarket and small shops scale up to match demand.
  • Posted by Applecr0ss May 05, 2020 at 15:11

    I am 73 and self isolating at the moment, on doctor's orders, due to a bad throat, I have not been able to get a grocery delivery for a long time and cannot get a slot at all; Tesco are the only supermarket that deliver here and they are really falling short, I just cannot see when I will be able to get another delivery, thank goodness that I do keep quite good stocks in. We do have a tiny shop here but it really is inadequate for a proper monthly shop, especially as I am a Vegan and cannot purchase much of what need from our little shop - the owners of our little shop are trying very hard to help all residents in our very rural/remote area, they must be commended for what they are doing.
  • Posted by mcnik May 05, 2020 at 15:17

    Not staying up to midnight to try and get a slot for 4 weeks time would be good. I think the supermarkets do need help.
  • Posted by Fletch May 05, 2020 at 15:22

    I realise that supermarkets have been completely overwhelmed with online delivery requests over the last few weeks and I totally understand that the elderly and vulnerable should get priority for delivery - supermarkets have worked extremely hard and I have no criticism. However, the future is online shopping and I do feel that shops should focus on that. Ordering online is safer for all and shops need to expand online ordering and provide more delivery slots for everyone.
  • Posted by consult1 May 05, 2020 at 15:24

    Applecr0ss is a clear example where we could help more. I'm sure many people who have lots jobs due to Covid 19 would jump at the chance to do deliveries. Match these people with those in need, to create jobs to keep the vulnerable fed, whilst preventing transmission.
  • Posted by Rachel_T1502 May 05, 2020 at 16:03

    Definitely agree with priority for vulnerable people
  • Posted by Scotswede May 05, 2020 at 21:37

    Yes. Support technology for other business to offer click and collect and appointment only visiting. - allows stores to test trade - allows for safe working practices - reduces unnecessary travel - reduces queuing - safer for public - introducing these measures now will also benefit future trading
  • Posted by consult1 May 06, 2020 at 07:58

    Yes, good idea. If supermarkets are out of space for click and collect, why don’t we let non essential shops have temporary change of use and supermarkets deliver the local orders to them for people to either collect locally or if the smaller shop have access to a vehicle for them to deliver. The small shop gets a percentage of the profit from the larger supermarket. This would also help people who do not have a car.
  • Posted by consult1 May 06, 2020 at 07:59

    Restaurants and pubs look likely to be affected long term. They could easily take bulk deliveries and distribute
  • Posted by PineMarten May 07, 2020 at 15:44

    Going to my local co-op is my scariest outing of the week. There are people pushing past you, no one observes the one way system that has been put in place and today the person in front of me was coughing all over the fresh produce! In my rural area we have very few slots for Tesco click and collect and it no longer seems possible to get one at all. Supermarkets need encouragement to expand online ordering and deliveries.
  • Posted by consult1 May 07, 2020 at 22:53

    They certainly do. My supermarket is a large town centre one and it only has about 20 click and collect storage areas. So simple for them to increase these and for use to have a sensible queuing system to keep 2m apart and simply pop our shopping in our car. Much safer. Why is this not being scaled up. Surely it would also be safer for supermarket staff. Have car parks set out for click and collect. Staff putting shopping into click and collect bags rather than stacking shelves or on tills. Much easier to keep social distances both for staff and shoppers. Deliveries to those with no car or vulnerable.
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