Improved training on supporting equalities issues for public sector staff

There should be training provided for people who work with equality groups on how to support them. There is a big issue on training especially in public services and the third sector. This should include training for guidance teachers.

Benefits system and housing services staff need to see people as people, not just a number or a statistic. Sometimes there are very impersonal responses from people who don’t understand circumstances. People should be able to speak to people who understand.

Why the contribution is important

Better understanding of different people allows for better support and less misunderstandings and unsuitable responses.

by FairerScotlandAdmin2 on October 15, 2015 at 04:21PM

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