Common language determined by community should be used by government

The group felt that there was a theme of clear language emerging throughout the discussion of people and communities. The group felt that they needed explicitly state the importance of government “speaking to people in a way they can understand.”

There was a call for less jargon and plain English because jargon contributes to a disconnect and confusion in communication between government and communities.

The group also discussed the possibility of the government engaging with communities to determine the best communication techniques and terminology to be used by government when communicating with the public and communities.

 

Why the contribution is important

This is important because if communities and the public cannot understand one another, then they will not be able to work together to improve communities and co-design appropriate local services.

by FairerScotlandAdmin2 on January 13, 2016 at 10:21AM

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