Services can’t always be digital by default

There needs to be better provision of support for the digital by default agenda - how is this going to work in rural bits of Scotland?

We should make sure that people have human contact where they need it, e.g. if their needs are complex.

 

Why the contribution is important

This is important because not everyone has access to the tools, services or the skills needed to access digital services.

by FairerScotlandAdmin2 on October 26, 2015 at 04:25PM

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