Assess and Accelerate TECS readiness within a quality framework

CECOPS has developed a range of tools to help implement and improve quality TEC services, including assessing and acceleraing TECS readiness. Our scheme is based round the first-ever International Code of Practice for Planning, Commissioning and Providing Technology Enabled Care Services (TECS). This is an outcomes-based quality framework for procurement and provision of services. It is an integrated Code, covering all types of technologies e.g. telecare, digital health, and service areas e.g. health and social care. It has the citizen at its core, thus ensuring good person-centred care ensues.

CECOPS also has a self-evaluation and continuous improvement software tool called iCOPS, which incorporates the TECS standards - both on the planning and commissioning side and on the provision side. This tool includes an overlay feature, meaning that it is possible to view many services and regions side by side.

By using the TECS framework and the iCOPS tool it is possible to assess each organisation's readiness before implementing a TEC service. Where good practice is seen, this can be shared across wider areas. Sharing good practice and creating a community building approach is key for accelerating readiness.

CECOPS is the leading independent and not-for-profit standards body in the UK for all assistive technology services e.g. telecare, digital health, community equipment, wheelchair services.

We'd be delighted to work in partnership with the Scottish Government to help with the wider roll out of good quality, safe and effective technology enabled care services.

Why the contribution is important

TECS are a growing industry but it is essential that organisations are fully ready before implementing a service, or the benefits of the technology will fail to be realised. We aim to work with planners and commissioners in the early stages, right through to post-implementation and measurement of the impact of services. Our quality framework covers all of this. 

Having a quality framework across the planning, commissioning and provision of services is important as it provides a common benchmark and helps an organisation assess where they are and what they need to do.

Assessing readiness, and accelerating to a state of readiness, are important for a variety of reasons including:

Ensuring 'need' is understood

Understanding strategic direction, incuding what is trying to be achieved, so that the service can later be measured against this

Speeding up project delivery time

Avoiding waste of resources implementing a service which fails to bring intended benefits

Saving time, money and effort by sharing good practice

by CECOPS on September 28, 2017 at 12:40PM

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