Text alerts

I think it would be a good idea if patients were sent a text alert to remind them of their out-patient appointments. This happens in dentists, hair dressers etc & has been proven to cut down on non-attendance. Therefore this could save the NHS time & money.

Why the contribution is important

It's important as it could save time & money.

by Lesleykreilly on October 18, 2017 at 07:54AM

Current Rating

5.0
Average score : 5.0
Based on : 1 vote

Comments

  • Posted by jimgward October 24, 2017 at 09:52

    The text Alerts should be two-way, so that feedback, cancellations etc. can be processed automatically
  • Posted by AJ November 28, 2017 at 14:39

    agree. for those who wish to register a mobile number an automatic confirmation of an appt, a reminder, and a code ping back to acknowledge would save a lot of mistakes and administrative errors.
  • Posted by gallusg February 26, 2018 at 14:22

    I agree - and this must be straightforward to implement, as it is already in use by some places already (e.g. the dentist has already been mentioned).
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